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Full-time customer support role handling phone, chat, and email queries related to charging, payments, and app issues. Requires strong communication skills in English and Tamil.

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Job Description• Respond promptly to customer queries via phone, chat, and email.• Assist customers with charging station usage, payments, and app-related issues.• Coordinate with internal teams to resolve customer complaints efficiently.• Maintain accurate records of all customer interactions.• Provide feedback to improve overall customer experience and service quality.Requirements• Excellent communication skills are mandatory.• Freshers with strong communication skills are encouraged to apply.• Proficiency in English & Tamil is required.Benefits• Flexible schedule• Health insurance• Internet reimbursement• Leave encashment• Provident Fund (PF)Pay₹15,000.00 – ₹20,000.00 per month

The Customer Support Team Lead will oversee and mentor the support team, manage daily operations and escalations, monitor KPIs, and drive process improvements.

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Key Responsibilities• Lead and mentor the Customer Support team.• Oversee daily operations and handle escalated customer issues.• Prepare weekly and monthly reports and present performance insights to management.• Monitor KPIs, track team performance, and ensure service quality.Requirements• Excellent communication skills.• Proficiency in English & Tamil is required.• Strong leadership, reporting, and problem-solving skills.Benefits• Health insurance• Leave encashment• Provident Fund (PF)Pay₹25,000.00 – ₹35,000.00 per month

Field-based internship for final-year or recent EEE graduates focused on EV charging infrastructure development. Strong performers may receive a full-time job offer.

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Eligibility• Final-year EEE students or EEE graduates (current-year pass-outs only)• Willingness to travel and work at project locations• Strong interest in electrical and infrastructure-related field workKey Responsibilities• Conducting site assessments and preparing locations for electrical installations• Supporting cable routing, earthing, and coordination for transformers and electrical panels• Assisting in installation, testing, and commissioning of EV chargers• Coordinating with site vendors and contractorsCareer OpportunityHigh-performing interns may be offered a full-time position with Zeon Charging based on performance during the internship.